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13mm Rebate Kit

13mm Rebate Kit$22.00

72mm Centred Mortice Lock

72mm Centred Mortice Lock$89.00

Battery Holder

Battery Holder$18.00

Repairs & Returns

Most issues relating to Codelock's products can be resolved with a quick telephone call or email to our Customer Services team. If necessary, we can arrange for one of our product specialists to call you back and help you get your lock back up and running.

We offer a full repairs service for all our products. Products still in warranty will be repaired free of charge*. For products out of warranty or where repair is required due to misuse, abuse or poor fitting are charged at $50.00+Tax (excluding parts) per lock.

A full range of spares is available in the spares section of our website. Orders placed before 13:30 are dispatched same day.


Returning your lock for repair

  1. Download, print and complete the returns form

  2. Package your lock in a sturdy box with appropriate packaging** - include with details of the issue, your name, address and contact details

  3. Send to the address shown on our contact form - we recommend that you send any items via Recorded Delivery or courier. Codelocks cannot be responsible for any items posted and not received.


* Faults caused by misuse, abuse and/or poor fitting are not covered by the guarantees. 

** Codelocks cannot be responsible for any damage caused during transportation and recommend that you use suitable packaging such has bubble plastic, corrugated cardboard, etc.


Returns Policy